Our Story – Why We Do What We Do

We’re Scott and Belle Laurenson, a husband-and-wife team running Kaitaia Cellphone & Computer Repairs Limited from our home. As a family-owned business, we take pride in offering affordable, high-quality services with a personal touch.

Scott has 17 years of experience in IT, specializing in software troubleshooting, consultations, and remote support. Belle, originally from the Philippines, has a background in systems analysis and engineering and is now an expert in cellphone repairs, diagnostics, and laptop servicing.

We’ve been married for seven years and are raising our two daughters, Chichai (11) and Olivia (3), while running this business together.

Our Services

📱 Cellphone Repairs: Screen replacements, charging port fixes, battery upgrades, and full refurbishments for Apple, Samsung, Oppo, Huawei & more.

💻 Laptop & Computer Services: Performance tuning, hardware upgrades, software troubleshooting, and virus removal.

🔧 IT Support & Consultations: One-on-one support for businesses and individuals, including remote assistance for PC & laptop issues.

We offer original and aftermarket parts, allowing you to choose the best option for your budget.

Why Choose Us

Experience and Expertise

At Kaitaia Cellphone & Computer Repairs Limited, we bring a wealth of experience and expertise in fixing a wide range of electronic devices. With a strong background in IT and electronic repairs, we are equipped to handle various issues and provide effective solutions to our customers.

High-Quality Components

By using quality components, we aim to ensure that the devices we repair perform reliably and have a longer lifespan, offering lasting value to our customers.

Repair Guarantee

We stand behind our work with a 90-day warranty on all repairs. This reflects our confidence in the quality of our service and the durability of the components we use, giving our customers peace of mind and assurance.

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Customer Engagement and Trust

At Kaitaia Cellphone & Computer Repairs Limited, we prioritize customer engagement and trust. We aim to build lasting relationships with our customers by providing transparent, reliable, and friendly service. Your satisfaction is our top priority, and we’re here to ensure your needs are met.

Convenient Service and Support

We offer convenient service and support to meet the diverse needs of our customers. Whether it's a cellphone, PC desktop, laptop, iPad, or tablet, we are dedicated to delivering efficient and reliable repairs, backed by exceptional customer support that fits your busy lifestyle.

Our Values and

Purpose

The primary purpose of Kaitaia Cellphone & Computer Repairs Limited is to provide repair services and technical support to residents of the Far North District, focusing on Kaitaia and surrounding areas. While primarily operating as a repair service, incidental retail activities, such as the sale of cellphones or laptops upon customer request, may occur as an add-on service and not as a core business activity. Guided by Christian values, we are committed to honesty, integrity, and serving our community with compassion and respect. The purchase of spare parts and components necessary for repairs is an integral part of our service, ensuring quality and reliability for our customers.

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Business Certification

We take pride in our legitimacy and transparency as a registered company. Below is our official company certification to reinforce trust and confidence in our services. Kaitaia Cellphone & Computer Repairs Limited is a registered Limited company in New Zealand.